Information Collected and Use of Data
We collect two types of user data: 1) anonymous data that is automatically collected from all visitors to our site and 2) personally identifiable data that you voluntarily submit to us.
If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. We use this data to help us make our site more useful to visitors ‒ to learn about the number of visitors to our site and the types of technology our visitors use. This information does not identify you personally. We collect the following information:
- The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and the Internet Protocol (IP) address (the unique numerical expression of the domain from which your computer operates and the computer that you are using; you cannot be personally identified by this number) from which you access our site.
- The types of browser and operating systems used to access our site.
- The dates and times our site is accessed.
- The pages visited.
- The number of accesses to each page.
- If users linked to STC’s website from another website, the address of that website.
Personally Identifiable Data
The type of information we may collect includes: name, postal address, email address; preferences for types of information of interest; name, address or email address of friend to whom you wish us to send information. A specific type of personally identifiable data that may be collected is Financial Information, as further described below.
Personally identifiable data may be collected when you:
- Make a contribution to STC
- Sign up for our email list or our e-newsletter
- Communicate with a STC staff member
- Make a request for more information from STC
- Participate in one of our online surveys or petitions
- Post a comment to our website
If you choose to provide us with personal information, we may use that information to:
- Respond to your message
- Help us get you the information you have requested
- Allow you to select or change user preferences
- Confirm your contribution
- Send you acknowledgements of your action or donation
If you decide to give us personal information on our website, by phone, or by mail, you may be added to the STC postal mail or email list. For example, if you do one of the activities on our website such as take a survey, you may receive the e-newsletter or a mailing about an event in your area.
Individuals who have made donations to STC whose email address we have on record will receive STC’s general email updates and e-newsletter. On occasion STC may use an e-append service to update donor email addresses. If you wish to decline email updates, please follow the opt-out options noted below.
Our site may provide opportunities for visitors to provide input. Please remember that any information (comments, photos, videos) posted on these areas becomes public information. Please exercise caution when deciding to disclose personal information.
This site is not for use by children under 13 years of age. STC does not knowingly collect personal information or personally identifiable information from children under the age of 13.
In support of fostering trust and respect with our donors, we abide by this Donor Bill of Rights.
Financial Information is personally identifiable data you submit that may include the amount of a gift or payment, preferred payment method, a credit card number, debit tracking number, or other information required to complete a financial transaction. STC will not disclose financial information except as necessary to fulfill the donation or order request. STC collects such financial information in a secure manner and only uses the information for processing of gifts. STC employs error-checking procedures to make certain transactions are processed in an accurate, complete, and timely manner.
We only use long-term cookies to enable us to measure return visits to the website. These cookies contain no personal information and will only be used in aggregate form. You may refuse to accept long-term cookies by adjusting your browser preferences.
When you visit the STC’s website, session cookies may be stored that last only as long as your session on the site. They expire when your session ends and are not written onto your computer’s hard drive. As with long-term cookies, no personal information is stored in session cookies. Credit card information cannot be accessed using cookies.
You may set your browser to refuse long-term and session cookies from any website that you visit. If you so choose, you may still gain access to most of the STC’s site, but you may not be able to take advantage of some of the interactive elements offered.
We may disclose Personally Identifiable Data to third-party service providers who are contracted by STC to facilitate services such as completion of contribution transactions, response to your service requests, sending of e-newsletters, response to your surveys, or other similar functions. All of our third-party service providers have access to this data solely for the purpose of providing services to you on our behalf, and they are contractually prohibited from sharing this data with other third parties.
We may disclose Personally Identifiable Data to third-party entities at your request when authorized by law. We may also disclose Personal Identifiable Data to third parties for law enforcement purposes or other purposes as may be specifically required by law.
From time to time, we make our postal mailing list available to other worthy organizations. Donors who prefer that their name not be included in this process may let us know as described in the Opt-Out Options section below.
STC does not exchange, rent, or in any way share email addresses.
In order to increase our base of support and keep our costs low, STC sometimes exchanges a segment of our mailing list with other carefully selected organizations. At least once a year, we will inform all donors who are eligible to be included on the exchange list, and give them an opportunity to opt out of future exchanges. Should you wish to have your name removed from the exchange list please call 772-429-2225.
Access to Account Information
To update your contact information or request information about a gift you’ve made to Save the Chimps, please contact our development department at 772.429.2225 or email firstname.lastname@example.org.
To request that your contact information not be shared with other charitable organizations:
- Indicate “do not exchange” on any of your mail packages and return in the pre-addressed envelope or mail request to Save the Chimps, PO Box 12220 Fort Pierce, FL 34979
- Contact our development department at 772.429.2225 or email email@example.com.
To opt-out of receiving email updates:
Click the unsubscribe link at the bottom of an email. Contact our development department at 772.429.2225 or email firstname.lastname@example.org.
The Personally Identifiable Data we collect is stored on a secured server. We use industry-standard encryption technologies with respect to the receipt and transfer of data that you submit. STC employs industry standard practices to safeguard all data that is received from the Internet. Examples of these practices include use of firewall and e-mail filtering to enforce perimeter security, use of anti-malware software, workstation security measures, and control of physical access to data centers. Data transmissions that involve financial transactions are secured using the certificate-based https protocol and software that meets Payment Card Industry Data Security Standards (PCIDSS). We routinely evaluate our security and the security of our third-party partners to monitor and upgrade security measures. Only authorized personnel have access to your information.
If you have any questions or concerns about these polices, or our data collection practices, please contact us at email@example.com.
If you have questions or concerns relating to STC’s services or programs, please contact us at firstname.lastname@example.org.
To find out more on privacy policies, you may contact the DMA’s Committee on Ethical Business Practices at email@example.com, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.
Last Updated: August 2016